Fundamentals of Effective Communication in the Workplace

Fundamentals of Effective Communication in the Workplace Shelby Lorusso Professor Cheryl Cutter Business 100 May 9, 2014 * My experience of effective communication in a business environment As a mother of two I love having my kids pictures taken. I have gone to multiple studios and although they all did decent work I have been going to Picture Innovations for the last year and a half. I chose the company because I feel like they give us more amount of time in each session. I found that this helps my kids not get so overwhelmed. The last time we had a shoot we ordered about $350.00 worth of pictures. The package we order came with only 8x10 and 5x7 prints. We choose about ten different poses and we were very pleased with how†¦show more content†¦He was unbiased, easy to talk to and made me want to continue my relationship with the company. * Impact to the Business Having effective communication like this company does has a huge impact on their business. Having great communication between employees and management makes things run more smoothly. Employees should be able to feel comfortable talking with a manager about all situations good and bad. If they do not feel comfortable communicating with each other then problems will not easily get resolved and in fact may get worse. Both the manager and employee communicated well with me. They both listened attentively and professionally. They communicated back to me well also. This made me feel like in the future if any other issues arise I will be more that comfortable to address them. I felt like my issue was their top priority and that made me feel like a valued customer who they would like to keep. This experience reassured me that my decision in choosing Picture Innovations was the rightShow MoreRelatedAssignment 1: Fundamentals of Effective Communication in the Workplace691 Words   |  3 Page sAssignment 1: Fundamentals of Effective Communication in the workplace BUS 100 05/10/2014 Professor: The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening. The Purpose: Today’s society focuses on customers’Read MoreThe Importance Of An Undergraduate Business Management Student1535 Words   |  7 Pagesbusiness world, a key component to the productivity within the workplace is communication. 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